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Everything you need to know about the product and billing.
- Placing an order is simple and convenient. Browse our website, select the products you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout, where you can enter your shipping details and payment information to complete the purchase.
We accept a variety of secure payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other online payment gateways. You can choose the option that works best for you at checkout.
Yes, we understand that plans can change. You can cancel or make changes to your order within 24 hours of placing it. Please contact our customer support team as soon as possible to process your request before your order is shipped.
Absolutely! We cater to businesses, events, and organizations with bulk or wholesale purchasing options. If you’re interested, reach out to us directly, and our sales team will provide custom pricing and assistance with your order.
We strive for 100% customer satisfaction. If you’re not completely satisfied with your purchase, you can return eligible items within 30 days of delivery. We’ll process a refund or replacement once the returned items are received. For details, refer to our Return and Refund Policy page or contact customer service.
Our eco-friendly products are crafted from sustainable materials such as bamboo, cornstarch, wheat straw, recycled plastics, and biodegradable fibers. These materials are carefully chosen for their ability to reduce environmental impact while maintaining product quality and functionality.
To create an account, click on the “Sign Up” button at the top of the page, fill in your details, and follow the prompts to complete registration.
Log in to your account, go to the “My Profile” section, and click on “Edit” to update your personal information or shipping address.
Click on the “Forgot Password” link on the login page, enter your registered email address, and follow the instructions to reset your password.
Yes, you can! Log in to your account and visit the “Order History” section to view the status and details of your orders.
After submitting your return, please allow at least 2-3 weeks of processing time before checking your refund status.
With some returns, like heavy or bulky items, specialized return methods or delivery companies can help. In these cases, after you start your return on the “Order History” page, you get more instructions.. If you don’t automatically receive a return label, our team or the seller’s support team contacts you.
Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. Return policies are an extension of the customer service retailers provide; they tend to be fairly liberal as a consequence.
They say nothing is free in life—even “free shipping.” That’s because, even if you offer free shipping, someone has to pay for it. Usually, that’s going to be you, the business owner!
At this time, we can’t change your delivery address once the order has been processed. If your order hasn’t been processed yet, you can file a cancellation request. Then, you can place a new order with the correct address.
f your order hasn’t arrived by the expected delivery date, you can check the website to see the current status of your order here.
Please note: The expected shipping times for orders outside of the UK and ROI, do not take into account possible delays if your parcel is held up in customs. We would ask you to allow 21 days from order to receive your item(s), prior to further investigation.
If you’ve ordered during one of our sales it gets pretty busy, so your delivery might take a little longer to get to you.
Please note: The expected shipping times for orders outside of the UK and ROI, do not take into account possible delays if your parcel is held up in customs. We would ask you to allow 21 days from order to receive your item(s), prior to further investigation.
If you’ve ordered during one of our sales it gets pretty busy, so your delivery might take a little longer to get to you.
You can use our Postcode Checker. We’ll instantly be able to tell you if we deliver to your postcode.
Why don’t Shop deliver to me?
We’re always expanding our delivery area, and hope to be in your area soon! Please register with us, so we can email you as soon as we start delivering to your address.
Depending on the industry, workplace and role, employers pay their employees on a variety of schedules. Having a regular paycheck allows you to have a continuous stream of money coming into your bank account to pay for household and personal expenses. Knowing when you’ll get paid is important so you can create a budget for your regular expenses and save for big purchases.
Payment Options:
Cash.
Checks.
Debit cards.
Credit cards.
Mobile payments.
Electronic bank transfers.
Before you start troubleshooting why you aren’t receiving any app notifications, always confirm you’re connected to at least one network (cellular or Wi-Fi) and have an internet connection. Open your mobile browser and try to search Google for anything
From a marketing perspective, the good news is the process of getting your first customer versus your one hundredth is the same. But for traffic to successfully result in sales and profit, there are some essential prerequisites to ensure that traffic converts and the cost is sustainable. You should be asking yourself
Your Seller Feedback Score is simply the percentage of positive feedback you have received over a specific period of time.